Refund policy
Effective Date: 29 September 2026
Arivan Learning Research & Development (OPC) Private Limited aims to provide clear information about each course, workshop and digital learning resource before purchase.
Any refund eligibility or refund period applicable to a course will be stated on the relevant course or product page before purchase.
Where a refund is eligible, the customer must contact Arivan using the email associated with the purchase.
Because digital learning resources are delivered electronically, refunds are generally not available after successful delivery or download, except where required by applicable law or where a verified technical problem prevents delivery or access.
For live or scheduled workshops, cancellation and refund terms, including any applicable deadlines, will be stated on the relevant workshop page before payment.
Where subscription services are offered, cancellation will stop future renewals according to the subscription terms. Refund treatment for the current billing period will be as stated on the applicable subscription page.
If payment is successful but the purchased product or course is not delivered or accessible because of a technical issue, customers should contact us. We will investigate and, where appropriate, restore access or process an applicable refund.
Approved refunds will be initiated through the applicable payment method or payment service provider. The time taken for the refund to reach the customer's account may depend on the payment provider or bank.
Email: info@arivanlearning.com